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Written by Zach Houser | Aug 8, 2024 9:37:59 PM

Who Is the best in Quality, Customer Service, and Price Review

We shopped around at 4 different Custom apparel sites to bring you the good, bad, and ugly.  We are a custom apparel supplier ourselves, so we want to check up on our competition from time to time.  Some of these guys do a pretty great job, so we know we better offer you our A game! 

SHIRT52's price for 100 Short Sleeve basic tees with a front and back 1 color tee is $9.05ea.

Today we will be reviewing Rush Order Tee's, Custom Ink, Vista Print, and 5 Boys Apparel.

 

 

Rush Order Tees

The company offers quick response times and great customer service, making it a standout in terms of support. The website is user-friendly, allowing for easy shirt design customization. The turnaround time was reasonable, and the final product's quality was excellent. However, while the service was commendable, the delivery speed was average, the cost was above average, and the colors of the shirts seemed washed out. Despite these drawbacks, the good customer service has encouraged me to give them another try

Price for 100 T-shirts

100 Gildan Black T-Shirts with a three-color print will cost you approximately $11.05 each

Standard Turn Around Time: 8 days from order placement
Shipping: Free
Pickup: Free (At Northeast Philadelphia Headquarters)

 

Custom Ink

The website is exceptionally user-friendly, quick, and efficient, offering a wide variety of design graphics for easy customization. The seamless transaction process and straightforward artwork upload made for a smooth experience. While the delivery was slower than expected, orders still arrived within a reasonable time frame. However, there were issues with size discrepancies and material quality, which fell short of expectations. Despite these drawbacks, the overall experience was positive due to the website's efficiency and ease of use.

Price for 100 T-shirts

100 Gildan Black T-Shirts with a three-color print will cost you approximately $11.34 each

Standard Turn Around Time: Delivered in about 2 weeks
Shipping: Free
Pickup: (could not find any pickup info) Custom Ink has multiple locations

 

Vistaprint

The website is complex and hard to use.  They offer a variety of other products, and it seems as if apparel might be a second thought.  It's not easy to get pricing information without talking to a real person. Customers should be aware that standard shipping might take longer than stated; although the estimated arrival is 8 to 10 business days, it can extend to 15 business days, adding an extra week. Additionally, there have been instances where only part of the order was shipped. In such cases, customer service has been responsive, agreeing to reprint the missing items. Despite these issues, the product quality remains good.

Price for 100 T-shirts

100 Basic Black T-Shirts with a three-color print will cost you approximately $13.81 each plus shipping

Standard Turn Around Time: Varies depending on vendor
Shipping: Free shipping within the US on orders over $100 (excluding Alaska, Hawaii, and Puerto Rico)

                 Flat-rate shipping starting at $3.99.

Pick up: eligible pickup point for your delivery.

 

5Boys Apparel

This company by far has the cheapest price of them all!  The ordering process is automated and fairly straight forward.  The Customer service is unsatisfactory. Many customers have complained about getting no response after purchasing.  The quality is very low with customer complaints including. design washing out, Placement of prints, and missing shirts.  Multiple people have complained about missed delivery dates.  Some have waited for months with no reply. 

Price for 100 T-shirts

100 T-Shirts will cost you approximately $399 only 3.99ea!

Standard Turn Around Time: 17 - 24 Business days (does not include transit time) Could be Months
Shipping: Free shipping for 100 custom printed items

Conclusion

In summary, each custom apparel supplier we reviewed has its strengths and weaknesses, highlighting the variety in service and quality within the industry. If you’re searching for the best screen printer or best custom T-Shirts provider, it’s essential to consider these factors.

Rush Order Tees stands out for its excellent customer service and user-friendly design process, despite its slightly washed-out shirt colors and above-average costs. Custom Ink offers a smooth and efficient website experience, though size discrepancies and material quality issues were noted. Vistaprint delivers good product quality but suffers from a complex website and inconsistent shipping times. Lastly, 5 Boys Apparel has the lowest prices but at the cost of poor customer service and significant quality and delivery issues.

When choosing the right custom apparel supplier, it's crucial to balance cost, quality, turnaround time, and customer service. At SHIRT52, we continually strive to offer competitive prices, high-quality products, and exceptional customer service, ensuring you get the best value for your custom apparel needs. Knowing what we are up against ensures we know what we need to do to win over our customers and build long lasting relationships.  Keep these insights in mind to make an informed decision for your next order, and always expect the best from us.

For more reviews and insights on the best custom apparel suppliers, stay tuned to our blog. Whether you need custom screen printing or personalized T-Shirts, we've got you covered with the latest industry updates and reviews.

Disclaimer - Prices and reviews were sourced from different sites around the web.  We cannot guarantee accuracy.  These companies may change prices at any time.

-Zach Houser-
SHIRT52 Owner